MSDN Subscription Downloads – Error: 11008

by | Oct 5, 2007 | Microsoft, MSDN | 2 comments

I’ve received the following error for a while when trying to access the MSDN subscription downloads:

System Error

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An Error occurred while you were attempting to access the Subscriber Download web site. We apologize for any inconvenience this may have caused you.

Thank you for your patience.

Please try again later.

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Error: 11008

I’ve looked around and lots of people seem to be having the same issue with no resolution.

There is a very simple workaround for the time being: download Firefox and use that to access your MSDN subscriptions. I have IE and Firefox installed on my laptop. I get the error when accessing the site from IE, but Firefox works fine. Not an ideal fix, but it will get people up and running while the issue is diagnosed.

2 Comments

  1. Anonymous
    Anonymous on October 30, 2007 at 12:36 pm

    I tried FireFox and it did not work still got the 11008. I have also been in discussion with Microsoft for more that a month and a half and still there is no sign of a solution. What is going on?

  2. Eugene Rosenfeld
    Eugene Rosenfeld on October 31, 2007 at 12:33 am

    I’ve done some more troubleshooting on this issue. I’ve noticed that I get the error on my main computer, which is a Vista x64 (64-bit) laptop. However, I am able to get into the site with no issues on my secondary computer, which is a Vista x86 (32-bit). Has anyone else noticed the same behavior?